How can I make an appointment in the GP Hub?

You now have the option of booking a face-to-face appointment or a telephone consultation in the GP Hub. These should be booked through your registered practice during normal practice opening hours. Only when your practice is closed, should you call 01372 232001.


If you are unwell when your doctor’s surgery is closed, you can phone 01372 232001 from 18:30 to 20:00 on weekdays or from 09:00 to 17:00 on Saturday to book an appointment.

Subject to appointment availability, you can book an appointment up to two weeks in advance or on the day. You will then be consulted by a local NHS GP with full access to your medical history. There is no charge for using this service.  Please note, this service is provided by GP Health Partners on behalf of your registered practice.  Consulting clinicians have full access to your record but can only consult you if you consent to sharing your record.  If you do not consent, please cancel your appointment and rebook with your practice.


Directions to all hub locations can be found here that include Google Maps links News – GP Health Partners Ltd (


For more information about this service visit: GP Hub – GP Health Partners Ltd (




PLEASE NOTE: For medical emergencies please contact 111 or 999 as appropriate to your needs.


We offer a limited number of appointments and the service is very popular meaning there is limited capacity on the day. If you are unable to keep your appointment please call and let us know so that we can offer another patient this appointment time. Please also ensure we have an up to date phone number to reach you on.  Alternatively, you can cancel via the text reminder message.

We do not offer appointments on bank holidays or Sundays. 

For medical queries, repeat prescriptions and results, you should contact your registered practice in the usual way.

This service does not offer home visits. 

Published on 8 December 2023